What is the standard lead time for product orders?
Our standard production lead time typically ranges from 7 to 15 working days, depending on the order volume and specific customization requirements.
Do your products comply with international safety standards?
Yes, all products are manufactured to meet global quality standards, including CE, TUV, and UL certifications where applicable, ensuring safety and reliability.
Can the cable length be customized for specific needs?
Absolutely. We offer flexible customization options for cable lengths, colors, and connector types to suit different charging environments and vehicle requirements.
Are the EV charging components weather-resistant?
Yes, our products feature high IP ratings (such as IP55 or IP67), providing excellent protection against water, dust, and extreme temperature variations for outdoor use.
What kind of quality control measures are in place?
Every product undergoes rigorous multi-stage testing, including insulation resistance, high voltage tests, and mechanical durability tests before leaving the facility.
Is technical support available for installation?
We provide detailed technical documentation and remote guidance to assist professional installers in ensuring the equipment is set up correctly and safely.
