💡 Frequently Asked Questions
How do I choose the right charging power for my vehicle?
The ideal charging power depends on your vehicle's onboard charger capacity and your daily mileage. Most modern EVs benefit from a 7kW or 11kW AC charger for efficient overnight charging.
Are the charging stations compatible with all electric car brands?
Yes, our equipment typically follows standard Type 1 or Type 2 protocols, making them compatible with the vast majority of electric vehicles and plug-in hybrids available on the market.
Can the equipment be installed in outdoor environments?
Absolutely. The units are designed with high IP ratings (such as IP55 or IP65), providing excellent protection against rain, dust, and extreme temperature variations for reliable outdoor use.
What safety certifications do these products carry?
Safety is a priority. The products meet international standards including CE, RoHS, and TUV certifications, ensuring protection against overvoltage, overheating, and leakage.
Is professional installation required for home chargers?
For Level 2 charging stations, we strongly recommend installation by a qualified electrician to ensure your home electrical system can handle the load and meets local building codes.
Do the chargers support smart features like app control?
Many models support WiFi or Bluetooth connectivity, allowing you to schedule charging sessions, monitor energy usage, and update firmware through a dedicated smartphone application.
