❓ Frequently Asked Questions
1. What types of electric vehicles are compatible with your chargers?
Our charging solutions are designed to be compatible with a wide range of electric vehicles, supporting standard protocols such as Type 1 (SAE J1772) and Type 2 (IEC 62196).
2. How long does it take to fully charge an EV using your equipment?
Charging time depends on the vehicle's battery capacity and the power output of the charger. Generally, Level 2 chargers can provide a full charge in 4 to 8 hours.
3. Are the charging units weather-resistant for outdoor installation?
Yes, our products feature high IP ratings (such as IP55 or IP65), making them resistant to dust, rain, and extreme temperatures for safe outdoor use.
4. Does the system include smart monitoring features?
Our smart charging models support Wi-Fi and Bluetooth connectivity, allowing users to monitor charging status and schedule sessions via a dedicated mobile app.
5. What safety certifications do your products hold?
All products undergo rigorous testing and hold international certifications including CE, RoHS, and TUV to ensure the highest safety standards for the user and the vehicle.
6. Can the power output be adjusted during installation?
Yes, many of our models allow for adjustable current settings to match your home's electrical capacity and your vehicle's specific requirements.
