Frequently Asked Questions
What types of EV charging solutions are available?
We provide a wide range of EV charging solutions, including AC chargers for residential and commercial use, portable EV chargers, and various charging cables and connectors compatible with global standards.
Are your products compatible with all electric vehicle brands?
Yes, our products are designed to meet international standards such as Type 1 (SAE J1772), Type 2 (IEC 62196-2), and GB/T, ensuring compatibility with major EV brands worldwide.
What certifications do your charging products hold?
Our products undergo rigorous testing and hold major international certifications, including CE, TUV, and UL, ensuring the highest safety and quality standards for our customers.
Can the chargers be used in extreme weather conditions?
Absolutely. Our chargers are built with high IP ratings (typically IP55 or IP65), making them resistant to water, dust, and temperature fluctuations, suitable for both indoor and outdoor installation.
Do you offer customized solutions for commercial projects?
Yes, we specialize in providing tailored solutions for various commercial needs, including fleet management, public charging stations, and workplace charging infrastructures.
How long is the standard warranty for your products?
We offer a comprehensive warranty period for all our charging equipment, typically ranging from 12 to 24 months, depending on the specific product category and regional requirements.
