Frequently Asked Questions
What types of EV charging products are available?
We offer a wide range of electric vehicle charging solutions, including portable chargers, wall-mounted charging stations, and various high-quality charging cables compatible with international standards.
How do I choose the right connector for my vehicle?
Selection depends on your vehicle's port (Type 1, Type 2, or GB/T). Please check your vehicle's technical manual or consult with our technical support to ensure full compatibility.
Are the products suitable for outdoor use?
Yes, most of our charging products are designed with high IP ratings (such as IP55 or IP65), making them resistant to water and dust, and suitable for various outdoor environments.
What safety certifications do these products carry?
Our products undergo rigorous testing and typically hold major international certifications such as CE, TUV, and UL to ensure the highest safety standards for users and vehicles.
Can the charging speed be customized?
The charging speed is determined by the product's amperage and voltage ratings. We offer different power levels ranging from 3.5kW to 22kW to meet different charging time requirements.
How should I maintain my charging equipment?
Regularly check for any visible wear on the cables and keep the connectors clean and dry. Avoid extreme physical impact and ensure the plug is firmly seated during use.
