💡 FAQ
❓ How do I choose the right EV charging solution?
Selecting the right charger depends on your vehicle's onboard charger capacity, your daily mileage, and the available electrical supply at your location. We recommend checking your vehicle's maximum AC charging rate to match the charger's output.
❓ Are the products compatible with all electric vehicles?
Yes, our products are designed to meet international standards such as Type 1 (SAE J1772) and Type 2 (IEC 62196), ensuring compatibility with the vast majority of electric and plug-in hybrid vehicles globally.
❓ What safety protections are included?
Safety is a priority. The equipment features comprehensive protection systems, including over-voltage, under-voltage, over-current, short circuit, leakage, and over-temperature protection to ensure secure operation during every charge.
❓ Can these chargers be installed outdoors?
Absolutely. Most of our equipment is rated IP65 or higher, making it resistant to dust, rain, and extreme weather conditions, suitable for both indoor and outdoor installations.
❓ What is the typical lead time for production?
The standard production lead time varies depending on the order size and customization requirements. Generally, small to medium orders are processed and ready for dispatch within 2 to 4 weeks.
❓ Do the products come with international certifications?
Yes, our charging products undergo rigorous testing and hold essential certifications such as CE, TUV, and UL to meet the quality and safety requirements of different international markets.
