Frequently Asked Questions
What types of electric vehicles are compatible with these charging solutions?
Our charging equipment is designed to be compatible with a wide range of electric vehicles, supporting standard interfaces such as Type 1 (SAE J1772) and Type 2 (IEC 62196), covering most major EV brands globally.
Can the charging equipment be installed outdoors?
Yes, our products are built with high IP ratings (typically IP55 or higher), making them resistant to water, dust, and varying weather conditions, ensuring safe outdoor installation and operation.
What safety features are included in the charging devices?
Safety is our priority. Devices include multiple protection mechanisms such as over-voltage protection, under-voltage protection, overload protection, short-circuit protection, earth leakage protection, and over-temperature protection.
How long does it take to fully charge an electric car?
Charging time depends on the vehicle's battery capacity and the power output of the charger. For example, a 7kW charger can typically provide about 25-30 miles of range per hour of charging.
Do the products come with international certifications?
Yes, our EV charging products meet rigorous international standards and carry certifications such as CE, TUV, and RoHS to ensure quality, reliability, and safety for users worldwide.
Is professional installation required for EV chargers?
For wall-mounted charging stations, we strongly recommend installation by a qualified electrician to ensure your home or commercial electrical system is correctly configured and safe for high-power usage.
